Privacy Policy for Blü Prime Steakhouse

Last Updated: October 26, 2023

At Blü Prime Steakhouse, we are committed to protecting the privacy of our customers, both online and in our physical locations. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website, mobile application, or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information in various ways, including:

a. Information You Provide

• Contact information, including your name, email address, phone number, and mailing address.
• Reservation details, such as the date, time, and number of guests.
• Payment information when you make a reservation or purchase our products or services.
• Any other information you voluntarily provide to us through forms, surveys, or interactions with our staff.

b. Automatically Collected Information

• When you visit our website or use our mobile application, we may collect your IP address, device information, browser type, and operating system.
• We use cookies and similar tracking technologies to gather information about your browsing behavior, such as pages viewed, links clicked, and other actions on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Providing Services

• To fulfill reservations, process orders, and deliver products and services.
• To communicate with you, including sending reservation confirmations, updates, and marketing materials if you opt-in.

b. Improving Our Services

• To analyze your preferences and interests to enhance our offerings.
• To monitor website and application usage and make improvements based on user feedback.

c. Legal and Safety

• To comply with legal requirements and regulations.
• To protect our rights, privacy, safety, or property, and that of our customers and the public.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• With service providers who help us process reservations, payments, and other services.
• When required by law or to protect our rights, safety, and property.
• With your consent, if you choose to participate in promotional activities, surveys, or contests.

4. Data Security

We take reasonable measures to protect your personal information. This includes implementing technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your data.

5. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to this Policy

We may update this Privacy Policy periodically. Please review it regularly for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

Blü Prime Steakhouse | 1818 N Loop 1604 W, Suite 101, San Antonio, TX 78248 | Phone: (210) 879-1111 

Thank you for choosing Blü Prime Steakhouse. We value your trust and will continue to make every effort to protect your privacy and provide a delightful dining experience.